Outage in AfterPay
Degraded Performance - Afterpay Card
Resolved Minor
May 07, 2026 - Started 13 days ago
- Lasted 15 minutes
Incident Report
Summary AI Generated
AfterPay experienced an elevated rate of declined in-store card transactions for 15 minutes, affecting the In-Store API. The issue was resolved by asking customers to retry tapping their cards, and payment approval rates returned to normal levels.
We are experiencing an elevated rate of Afterpay In-Store declined transactions.
Please request customers try tapping their Afterpay card again, as this may help the payment go through.
Components affected
AfterPay In-Store APILatest Updates ( sorted recent to last )
MONITORING
13 days ago - at 05/08/2026 03:28AM
Payment approval rates have returned to normal levels, we are continuing to monitor to ensure full restoration.
INVESTIGATING
13 days ago - at 05/08/2026 03:20AM
We are experiencing an elevated rate of Afterpay In-Store declined transactions.
Please request customers try tapping their Afterpay card again, as this may help the payment go through.
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