Outage in AfterPay
Afterpay NA - Checkout degradation
Resolved Minor
September 22, 2026 - Started 9 days ago
- Lasted 21 minutes
Incident Report
Summary AI Generated
Afterpay experienced a 21-minute checkout degradation affecting US consumers via the Online API and Mobile Application. An internal database disruption impacted order services, leaving some users unable to obtain a spending limit or complete purchases on merchant websites. The root cause was identified and mitigated, with monitoring continuing to confirm stability.
Some Afterpay consumers in the US have experienced intermittent issues when attempting to check out at merchant websites.
Affected users may have been unable to obtain a spending limit or complete a purchase.
The issue was caused by an internal database disruption temporarily impacting order services.
We have identified and mitigated the root cause and are continuing to monitor.
Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 09/23/2026 12:10AM
Some Afterpay consumers in the US have experienced intermittent issues when attempting to check out at merchant websites.
Affected users may have been unable to obtain a spending limit or complete a purchase.
The issue was caused by an internal database disruption temporarily impacting order services.
We have identified and mitigated the root cause and are continuing to monitor.
Latest AfterPay outages
Support Delay - 29 days ago
Service Disruption - about 2 months ago
In-App Support Chat Unavailable - 2 months ago
Degraded Online Checkout Conversion - US - 3 months ago
Degraded performance - Afterpay Card - 5 months ago
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