Outage in AfterShip

AfterShip - Protection and Warranty page set with custom domain not loading

Resolved Major

January 14, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We detected an issue impacting Protection and Warranty customers using custom domain resulting in "Page not found" error. We are applying a fix.

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/14/2025 05:40PM

AfterShip Protection is back to normal. The issues are resolved at 2025-01-14 17:03 PM UTC

IDENTIFIED about 1 month ago - at 01/14/2025 05:34PM

AfterShip Warranty is back to normal. We're still investigating AfterShip Protection.

IDENTIFIED about 1 month ago - at 01/14/2025 04:35PM

We detected an issue impacting Protection and Warranty customers using custom domain resulting in "Page not found" error. We are applying a fix.

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