Outage in AfterShip

AfterShip Shipping and Tracking: UPS label generation intermittent issue [February 21st, 2025 at 8:09 AM UTC]

Resolved Major
February 21, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Need to monitor AfterShip outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including AfterShip, and never miss an outage again.
Start Free Trial

Outage Details

We are currently facing issues with UPS label generation services due to carrier system unavailability. Following services are impacted: AfterShip Shipping: - UPS Label Creation, - UPS Shipping Rate Calculation - UPS Label Cancellation AfterShip Tracking: - Tracking updates are delayed
Components affected
AfterShip Couriers Tracking System
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 02/21/2025 09:49AM

This incident is resolved. All services are back to normal.

MONITORING 4 months ago - at 02/21/2025 09:16AM

Services are recovering. We are monitoring the results.

INVESTIGATING 4 months ago - at 02/21/2025 09:14AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 02/21/2025 08:43AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 02/21/2025 08:35AM

Issue identified as service outage at carrier's end

INVESTIGATING 4 months ago - at 02/21/2025 08:18AM

We are currently facing issues with UPS label generation services due to carrier system unavailability. Following services are impacted:
AfterShip Shipping:
- UPS Label Creation,
- UPS Shipping Rate Calculation
- UPS Label Cancellation

AfterShip Tracking:
- Tracking updates are delayed

Latest AfterShip outages

High Latency for Public APIs [Stating time: 2025/06/12 19:00 UTC - Resolve time: 2025/06/12 22:00 UTC] - 3 days ago
Aftership Shipping- [tnt-au] is currently unavailable - 25 days ago
Aftership Shipping- [tnt] is currently unavailable - 29 days ago
[spanish-seur-api] is currently unstable - about 1 month ago
AfterShip AI EDD - Partial outage [Starting Time: 2025/05/13 7:40 AM UTC - Resolved Time: 2025/05/13 10:30 AM UTC] - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook