Outage in AfterShip

Canada Post Integration Unavailable

Resolved Major
July 01, 2025 - Started 2 days ago - Lasted 2 days
Official incident page

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Outage Details

We are currently experiencing an incident affecting our integration with Canada Post. As a result, customers are unable to use Canada Post services across the following products: Returns, Shipping & Warranty.
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 07/03/2025 02:19AM

The carrier services are now operational.

IDENTIFIED 2 days ago - at 07/01/2025 01:56AM

The carrier has confirmed that their services are expected to be restored by July 2, 2025 at 7:00 AM ET. We are monitoring the situation closely.

INVESTIGATING 2 days ago - at 07/01/2025 01:45AM

We are currently experiencing an incident affecting our integration with Canada Post. As a result, customers are unable to use Canada Post services across the following products: Returns, Shipping & Warranty.

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