Outage in AfterShip
Missing Return Label Action Button in Return Email Notifications
Resolved Major
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Outage Details
Return emails are currently not showing the usual download button for return labels. Labels are still being generated, and the team is working to restore the button display.
Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 08/22/2025 06:39PM
The service has been restored. Affected historical data will be restored by the end of the day today.
INVESTIGATING
16 days ago - at 08/22/2025 06:22PM
Return emails are currently not showing the usual download button for return labels. Labels are still being generated, and the team is working to restore the button display.
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