Outage in AgentSync

Intermittent timeout issue on ProducerSync API

Resolved Minor
May 13, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Currently, we have seen intermittent timeout issues when calling the ProducerSync API. This may result in issues retrieving data when this occurs.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/13/2024 05:45PM

The issue has been resolved. All operations have returned to normal.

IDENTIFIED about 1 year ago - at 05/13/2024 03:40PM

We've identified a fix and monitoring results

IDENTIFIED about 1 year ago - at 05/13/2024 03:39PM

Currently, we have seen intermittent timeout issues when calling the ProducerSync API. This may result in issues retrieving data when this occurs.

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