Outage in AgentSync

Missed Appointment Alerts

Resolved Minor
August 09, 2024 - Started 10 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We have discovered a small % of appointments (~1%) that have missed an additional update. We are currently pushing these updates to customer’s Manage instances.
Components affected
AgentSync Salesforce
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/09/2024 08:30PM

Confirming that all updates have been complete.

MONITORING 10 months ago - at 08/09/2024 05:08PM

We have discovered a small % of appointments (~1%) that have missed an additional update. We are currently pushing these updates to customer’s Manage instances.

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