Outage in Airbnb API
Issue affecting payout_notification webhooks
Resolved MinorIncident Report
Summary AI Generated
**Airbnb API – payout_notification Webhook Incident (Aug 14 – Sep 2, 2026)** Starting August 14, 2026, `payout_notification` webhooks intermittently failed to deliver to partners, with the issue recurring across multiple dates over a ~158-hour period. Payouts themselves were unaffected; only the webhook notifications to partners were impacted. A fix was deployed on September 2, 2026, restoring normal webhook delivery.
We are currently investigating an issue that is preventing `payout_notification` webhooks from being sent in some instances.
Note: Payouts themselves are unaffected, this issue affects only the webhook notifications sent to Partners.
The issue began on August 14, 2026, and has recurred on later dates. We recommend checking for gaps across all payout dates since then, not only August 14, 2026.
In the meantime, partners can use the Transactions and Reservations API to retrieve relevant information about payouts.
We are developing a fix and will update this page as work progresses.
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 09/02/2026 11:05AM
The fix has been deployed and webhook notification delivery has returned to normal.
IDENTIFIED
about 1 month ago - at 08/27/2026 10:05PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 08/26/2026 08:47PM
We are currently investigating an issue that is preventing `payout_notification` webhooks from being sent in some instances.
Note: Payouts themselves are unaffected, this issue affects only the webhook notifications sent to Partners.
The issue began on August 14, 2026, and has recurred on later dates. We recommend checking for gaps across all payout dates since then, not only August 14, 2026.
In the meantime, partners can use the Transactions and Reservations API to retrieve relevant information about payouts.
We are developing a fix and will update this page as work progresses.
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