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We deployed a fix and are monitoring. Since 16:50 UTC on October 24, 2026, error rates have been back to normal across Stays API endpoints. Retry any failed requests. Contact us through the Support Portal if you still see errors.
We're still seeing elevated 500 errors across multiple Stays API endpoints, and we're working on a fix. Retry any failed requests. We will post another update when we have more information.
Between 19:45 and 20:10 UTC on October 23, 2026, some partners received elevated 500 errors and slower responses across multiple Stays API endpoints, and some webhook notifications were delayed. Error rates have subsided at this time.
Please retry any failed requests and reach out to us via the Support Portal if you are still encountering the issue.
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