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Outage in Airbnb API

Intermittent incomplete API responses

Resolved Minor
October 02, 2026 - Started 2 days ago - Lasted about 21 hours
Official incident page

Incident Report

Summary AI Generated

Airbnb's API experienced intermittent incomplete responses for approximately 20.7 hours starting September 29, 2026 at 20:30 UTC, primarily affecting larger payloads from the reservations, listings, threads, and resolutions endpoints. The issue caused API responses to be cut off before fully transmitting, disrupting data retrieval for affected integrations. The incident was resolved on October 2, 2026 at ~21:30 UTC, with Airbnb advising partners to retry affected requests and re-sync any data that may have been incompletely retrieved.

We are actively investigating intermittent connection issues where some API responses may be cut off before they are fully received. This began on September 29, 2026 at approximately 20:30 UTC and mainly affects larger responses, for example, from the reservations, listings, threads and resolutions endpoints. Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible. In the meantime, we recommend retrying any requests that return incomplete responses, and using smaller page sizes (`_limit`) where possible.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/03/2026 04:30AM

This issue is resolved.

The issue began on September 29, 2026 at approximately 20:30 UTC and was resolved on October 02, 2026, at approximately 21:30 UTC. Please retry any requests that returned incomplete responses during this period, re-sync any data that may not have been fully retrieved previously, and reach out to us via the Support Portal if you are still encountering the issue.

INVESTIGATING 2 days ago - at 10/02/2026 07:47AM

We are actively investigating intermittent connection issues where some API responses may be cut off before they are fully received. This began on September 29, 2026 at approximately 20:30 UTC and mainly affects larger responses, for example, from the reservations, listings, threads and resolutions endpoints. Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
In the meantime, we recommend retrying any requests that return incomplete responses, and using smaller page sizes (`_limit`) where possible.

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