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Outage in Airbnb

404 Errors on Listing Photos API

Resolved Minor
June 01, 2026 - Started 4 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Airbnb's listing photos API experienced intermittent 404 errors for 4.6 hours, causing failures when partners attempted to upload, update, or delete listing photos through the /v2/listing_photos endpoint. The server-side errors did not actually remove listings or photos, but prevented normal photo management operations. The incident was resolved after engineering teams identified and fixed the underlying issue.

We are actively investigating intermittent 404 errors affecting the /v2/listing_photos endpoint. Some partners may experience failures when uploading, updating, or deleting listing photos. These errors are server-side and do not indicate that your listings or photos have been removed. To verify the actual state of a photo that returned a 404, call GET /v2/listing_photos?listing_id={listing_id} for all photos on a listing, or GET /v2/listing_photos/{photo_id} for a specific photo. Confirm whether the change took effect before retrying. Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/01/2026 08:35PM

This incident has been resolved.

INVESTIGATING 4 days ago - at 06/01/2026 04:00PM

We are actively investigating intermittent 404 errors affecting the /v2/listing_photos endpoint. Some partners may experience failures when uploading, updating, or deleting listing photos. These errors are server-side and do not indicate that your listings or photos have been removed.

To verify the actual state of a photo that returned a 404, call GET /v2/listing_photos?listing_id={listing_id} for all photos on a listing, or GET /v2/listing_photos/{photo_id} for a specific photo. Confirm whether the change took effect before retrying.

Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.

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