Outage in Aircall

Some users unable to receive calls

Resolved Minor
February 27, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue with a subset of users unable to receive calls.

Need to monitor Aircall outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/27/2025 02:20PM

We have implemented a fix for the issue that caused some users to be unable to receive calls. At this time, services are operating as expected, and we are closely monitoring to ensure continued stability.

If you continue to experience any issues, please reach out to our support team.

MONITORING 8 months ago - at 02/27/2025 10:56AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 02/27/2025 10:12AM

This issue has been identified and we are working on a fix.

INVESTIGATING 8 months ago - at 02/27/2025 09:19AM

We are currently investigating an issue with a subset of users unable to receive calls.

Latest Aircall outages

Call dropping - 12 days ago
Aircall App Instability - 20 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook