Outage in Aircall
Errors saving E911 emergency location for some customers
Resolved MinorIncident Report
Summary AI Generated
A minor incident lasting 24 minutes affected some Aircall customers who were unable to set or change their registered E911 emergency location via the Admin Dashboard. The issue originated with a carrier partner's system failure. The carrier fully resolved the problem, restoring normal service within 24 minutes.
Some customers may experience issues setting or changing their registered E911 emergency location at this time. Our carrier partner has identified a problem with their system that is causing this problem and they are currently working on a fix.
Components affected
Aircall Admin DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/15/2026 04:03PM
Our partner carrier has fully resolved the issue and service is back to normal at this time
IDENTIFIED
4 days ago - at 07/15/2026 03:43PM
Some customers may experience issues setting or changing their registered E911 emergency location at this time. Our carrier partner has identified a problem with their system that is causing this problem and they are currently working on a fix.
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