Outage in Aircall
Delay logging call/activity events to integrations
Resolved MinorIncident Report
Summary AI Generated
Aircall experienced a 3.2-hour delay in activity logging for integrations, where call and activity events were not being reflected in connected systems within expected timeframes. The root cause was identified and a fix was applied by the engineering team. The issue was fully resolved at 14:51 UTC on July 17, 2026.
We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe. The team is actively looking into the root cause. Updates will follow as more information becomes available.
Components affected
Aircall IntegrationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/17/2026 02:51PM
Our engineering team has resolved the issue with delayed logging to integrations.
IDENTIFIED
2 days ago - at 07/17/2026 12:18PM
We have identified the root cause of the delay in activity logging for integrations. A fix is currently being applied. We will confirm once activities are being logged within normal timeframes and provide a final update at that point.
INVESTIGATING
2 days ago - at 07/17/2026 11:45AM
We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe. The team is actively looking into the root cause. Updates will follow as more information becomes available.
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