Outage in Aircall
Delay logging call/activity events to integrations
Resolved MinorIncident Report
Summary AI Generated
Aircall experienced a 2-hour delay in activity logging for integrations, where call and activity events were not syncing to connected systems within the expected timeframe. The issue was identified, a fix was implemented, and the incident was fully resolved after a monitoring period.
We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe.
Components affected
Aircall IntegrationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 07/20/2026 04:25PM
This incident has been resolved.
MONITORING
about 15 hours ago - at 07/20/2026 03:47PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 16 hours ago - at 07/20/2026 02:47PM
We're actively working on improving the call logging delays
INVESTIGATING
about 16 hours ago - at 07/20/2026 02:27PM
We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe.
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