Outage in Airship

Investigating an issue with the APIs component

Resolved Minor

April 30, 2022 - Started almost 4 years ago - Lasted about 2 hours
Official incident page

Incident Report

Since 12:25 AM Pacific time, we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Components affected

Airship APIs

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Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 04/30/2022 09:19AM

We are currently monitoring the issue involving the API component. The named user APIs should behave as expected, without any delays.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/

INVESTIGATING almost 4 years ago - at 04/30/2022 08:44AM

We are still investigating an issue involving the API component. There are still delays with our named user APIs during the association/disassociation of the named users.
Our engineering team is actively working to resolve this issue.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

INVESTIGATING almost 4 years ago - at 04/30/2022 07:42AM

We are currently investigating an issue involving the API component. This is causing delays with our named user APIs during the association/disassociation of the named users.
Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

INVESTIGATING almost 4 years ago - at 04/30/2022 07:25AM

Since 12:25 AM Pacific time, we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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