Outage in Aisera
Degraded Performance on Live Agent Handoff Service
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
The issue has been resolved
We are continuing to investigate this issue.
Issue has been resolved.
We are continuing to investigate this issue.
We are seeing intermittent issues for some of our Customers on AWS (URLs ending in .cloud) related to Live Agent Hand off Service leading to a degraded experience. The team is actively working on addressing them.
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