Outage in Aisera
Chatbot server degradation ; impacting Agent Assist
Resolved MinorIncident Report
We are currently investigating this issue. Updates will be posted as they become available.
Components affected
Aisera Conversational RPA Service Aisera Live Agent Handoff Service Aisera Conversational AI Service Aisera AI Ops Engine Aisera AISM UI Aisera AI Ops Engine Aisera TicketIQ Aisera TicketIQ Aisera AISM UI Aisera Conversational AI Service Aisera Live Agent Handoff Service Aisera Conversational RPA Service Aisera AI Ops Engine Aisera Conversational AI Service Aisera TicketIQ Aisera Conversational RPA Service Aisera AISM UINeed to monitor Aisera outages?
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 10/02/2025 10:39PM
This incident has been resolved.
IDENTIFIED
29 days ago - at 10/02/2025 07:32PM
We have identified the issue and are working on the fix.
INVESTIGATING
29 days ago - at 10/02/2025 03:44PM
We are currently investigating this issue. Updates will be posted as they become available.
Latest Aisera outages
Flows experiencing degraded performance - about 2 months ago
Non America HTTPS connectivity Issue detected - 3 months ago
Service Outage - 4 months ago
Degradation in Conversation AI - 9 months ago
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