Outage in Aisera

Workflows timing out for some AWS customers

Resolved Minor
November 12, 2025 - Started about 1 month ago - Lasted 2 days
Official incident page

Incident Report

We are seeing some customers having their workflows timing out. The team is actively looking into this and will provide updates as they emerge.

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 11/15/2025 04:39AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 11/13/2025 07:31PM

The issue is being identified and the fix is being tested and then implemented.

INVESTIGATING about 1 month ago - at 11/12/2025 09:56PM

We are continuing to investigate the issue.

INVESTIGATING about 1 month ago - at 11/12/2025 06:45PM

We are seeing some customers having their workflows timing out. The team is actively looking into this and will provide updates as they emerge.

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