Outage in Aisera
Workflows timing out for some AWS customers
Resolved MinorIncident Report
We are seeing some customers having their workflows timing out. The team is actively looking into this and will provide updates as they emerge.
Components affected
Aisera AISM UI Aisera Conversational AI Service Aisera AI Ops Engine Aisera Live Agent Handoff Service Aisera TicketIQ Aisera Conversational RPA ServiceNeed to monitor Aisera outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 11/15/2025 04:39AM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 11/13/2025 07:31PM
The issue is being identified and the fix is being tested and then implemented.
INVESTIGATING
about 1 month ago - at 11/12/2025 09:56PM
We are continuing to investigate the issue.
INVESTIGATING
about 1 month ago - at 11/12/2025 06:45PM
We are seeing some customers having their workflows timing out. The team is actively looking into this and will provide updates as they emerge.
Latest Aisera outages
Service Degradation - 4 days ago
Teams bot unavailable - 25 days ago
Chatbot server degradation ; impacting Agent Assist - 2 months ago
Flows experiencing degraded performance - 3 months ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
