Outage in Aiven

Node creation lag due to DNS issues

Resolved Minor
December 12, 2024 - Started 3 months ago - Lasted about 13 hours

Need to monitor Aiven outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Aiven, and never miss an outage again.
Start Free Trial

Outage Details

We are seeing lag in node creation again and we are actively working to mitigate this as we are already aware of the cause and have a working mitigation. Services will remain operational so long as no nodes are replaced. Please do not engage in action that will create a new node. Please expect an update in an hour.
Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 12/13/2024 07:30AM

We have processed all the backlogs related to our free tier and everything is back to normal.

If you have a service that is not free-tier but still experiencing issues, please reach out to Aiven Support.

MONITORING 3 months ago - at 12/13/2024 06:11AM

We continue to process the backlog for our free-tier users.

We will provide an update once we have processed the remaining free tier backlog.

If you have a service that is not free-tier but still experiencing issues, please reach out to Aiven Support.

MONITORING 3 months ago - at 12/13/2024 03:24AM

We can confirm that a majority of the backlog items have now been processed. Customers should now be able to create and update their services without issue. If you continue to experience issues with existing services or creating new services, please reach out to Aiven Support for further assistance.

Please be advised that this does not apply to free-tier, we are still working to process the backlog of free tier services. We will provide an update once we have processed the free tier backlog.

IDENTIFIED 3 months ago - at 12/13/2024 02:59AM

We are continuing to actively work on mitigation and are churning through our backlog. Our request remains the same, do not issue any actions that will replace a node.

We will continue to provide progress updates as we make progress.

IDENTIFIED 3 months ago - at 12/12/2024 11:40PM

We are continuing to actively work on mitigation and are churning through our backlog. Our request remains the same, do not issue any actions that will replace a node.

We will continue to provide progress updates as we make progress.

INVESTIGATING 3 months ago - at 12/12/2024 09:23PM

We are continuing to actively work on mitigation and are churning through our backlog. Our request remains the same, do not issue any actions that will replace a node.

INVESTIGATING 3 months ago - at 12/12/2024 08:25PM

We are working through the backlog of DNS updates and our request remains the same, please do not issue any actions that will replace a node.

INVESTIGATING 3 months ago - at 12/12/2024 07:30PM

We are seeing lag in node creation again and we are actively working to mitigate this as we are already aware of the cause and have a working mitigation. Services will remain operational so long as no nodes are replaced. Please do not engage in action that will create a new node. Please expect an update in an hour.

Rely on a lot of vendors? We make monitoring them easy

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3784 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook