Outage in Akamai Identity Cloud

API timeouts and error rate

Resolved Minor
December 22, 2021 - Started about 3 years ago - Lasted 3 months
Official incident page

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Outage Details

Due to power loss within a single Amazon datacentre we're experiencing elevated error rate and higher response times for some services. We're working on to reduce impact as much as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/22/2021 02:53PM

While we were expediting services move from faulty availability zone Amazon restored power. As of now all services are operational.

IDENTIFIED about 3 years ago - at 12/22/2021 01:20PM

Due to power loss within a single Amazon datacentre we're experiencing elevated error rate and higher response times for some services. We're working on to reduce impact as much as possible.

Latest Akamai Identity Cloud outages

Customer Insights login issues - about 3 years ago
Hosted Login increased error rate - over 3 years ago
Customer Insights unavailable - about 4 years ago
Possible intermittent API call timeouts or latency - about 4 years ago
Possible Event Delivery and SMS Service Degradation Issues - about 4 years ago

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