Outage in Akamai Identity Cloud

Investigating recent uptick in SMS failures for China region

Resolved Minor
February 20, 2020 - Started over 5 years ago - Lasted about 2 years
Official incident page

Incident Report

Engineering is investigating a higher than expected error rate for SMS messages that occurred recently. The error rates are back down to normal, however they did spike to 20% for ~ 20 minutes and engineering is looking into what the cause was.

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Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 02/20/2020 09:09PM

This incident has been resolved.

MONITORING over 5 years ago - at 02/20/2020 06:27PM

Engineering is investigating a higher than expected error rate for SMS messages that occurred recently. The error rates are back down to normal, however they did spike to 20% for ~ 20 minutes and engineering is looking into what the cause was.

Latest Akamai Identity Cloud outages

API timeouts and error rate - almost 4 years ago
Customer Insights login issues - about 4 years ago
Customer Insights unavailable - almost 5 years ago

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