Outage in Akamai Identity Cloud

AWS Event - Monitoring impacted

Resolved Minor
January 23, 2020 - Started almost 6 years ago - Lasted about 2 years
Official incident page

Incident Report

Engineering has been made aware of issues with AWS API error rates in the South Pacific region per the AWS health dashboard. These API errors have impacted our proactive monitoring of customer services but we continue to monitor manually. There is no end user impact at this time. AWS health dashboard https://status.aws.amazon.com/

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Latest Updates ( sorted recent to last )
RESOLVED almost 6 years ago - at 01/23/2020 07:12AM

Updating this notification to resolved as the underlying AWS API error rate issue is no longer impacting our service monitoring.

MONITORING almost 6 years ago - at 01/23/2020 03:02AM

Engineering has been made aware of issues with AWS API error rates in the South Pacific region per the AWS health dashboard. These API errors have impacted our proactive monitoring of customer services but we continue to monitor manually. There is no end user impact at this time.

AWS health dashboard https://status.aws.amazon.com/

Latest Akamai Identity Cloud outages

API timeouts and error rate - about 4 years ago
Customer Insights login issues - about 4 years ago
Hosted Login increased error rate - over 4 years ago
Customer Insights unavailable - almost 5 years ago
Possible intermittent API call timeouts or latency - about 5 years ago

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