Outage in Akamai

Configuration Deployment delays

Resolved Minor
March 21, 2024 - Started 8 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating an emerging issue with Configuration Deployment related to delays when deploying changes for Log Delivery. We are actively investigating the issue and will provide another update within the next 60 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai Configuration Deployment
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/21/2024 04:26PM

We can confirm that the issue is now resolved as of 16:11 UTC on March 21, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

IDENTIFIED 8 months ago - at 03/21/2024 01:58PM

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO. We will provide an update within the next 180 minutes.

INVESTIGATING 8 months ago - at 03/21/2024 12:52PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO. We will provide an update within the next 180 minutes.

INVESTIGATING 8 months ago - at 03/21/2024 10:56AM

We are continuing to investigate this issue with configuration deployment delays for log delivery via DataStream. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO. We will provide an update within the next 120 minutes.

INVESTIGATING 8 months ago - at 03/21/2024 10:06AM

We are investigating an emerging issue with Configuration Deployment related to delays when deploying changes for Log Delivery. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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