Certificate Provisioning System issue

We can confirm that the issue is now resolved as of 2:25 UTC on December 13, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B38YlUSQU or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

The issue has been identified and a fix is being implemented. We will provide another update as we make progress. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B38YlUSQU

We are continuing to investigate this issue.

We are investigating an emerging issue with Certificate Provisioning System related to certificate deployment jobs stuck in pre-verification state. We are actively investigating the issue and will provide another update within the next 60 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.