Outage in Akamai

Edge Delivery Issues

Resolved Minor
September 06, 2024 - Started 12 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We became aware of an issue with Edge Delivery related to an increase in 5XX errors and Video Playback Failure. The issue started at 21:01 UTC on September 5th, 2024. We can confirm that the issue is now resolved as of 21:19 UTC on September 5th, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Components affected
Akamai Edge Delivery
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 09/06/2024 05:16AM

We can confirm that the issue is now resolved as of 21:19 UTC on 5 September 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Auxl6tSQA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

MONITORING 12 months ago - at 09/05/2024 11:26PM

We became aware of an issue with Edge Delivery related to an increase in 5XX errors and Video Playback Failure. The issue started at 21:01 UTC on September 5th, 2024.

We can confirm that the issue is now resolved as of 21:19 UTC on September 5th, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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