Outage in Akeneo

Scheduled jobs including import-exports not launching

Resolved Major
August 09, 2024 - Started 5 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified an issue affecting scheduled jobs that haven't been launched. The root cause has been identified and a fix will be released shortly.
Components affected
Akeneo Growth Edition Akeneo Serenity
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/09/2024 12:14PM

This incident has been resolved.

IDENTIFIED 5 months ago - at 08/09/2024 08:42AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 08/09/2024 08:37AM

We have identified an issue affecting scheduled jobs that haven't been launched.
The root cause has been identified and a fix will be released shortly.

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