Outage in Akeneo

The Shared Assets feature cannot be enabled or disabled

Resolved Minor
September 02, 2024 - Started 4 months ago - Lasted about 24 hours
Official incident page

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Outage Details

We are currently experiencing an issue with Digital Asset Management - the "Share Asset" feature cannot be enabled or disabled. Our team is working to identify the root cause and implement a solution. We will send an additional update as soon as possible.
Components affected
Akeneo Serenity
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/03/2024 04:00PM

The issue has been identified and resolved.

Customers should be able to activate and deactivate the Shared Assets feature.

INVESTIGATING 4 months ago - at 09/02/2024 04:12PM

We are currently experiencing an issue with Digital Asset Management - the "Share Asset" feature cannot be enabled or disabled.

Our team is working to identify the root cause and implement a solution.

We will send an additional update as soon as possible.

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