Outage in Alert Logic

Alert Logic Console Login Issues

Resolved Major
August 15, 2022 - Started over 2 years ago - Lasted 11 minutes
Official incident page

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Outage Details

A scaling issue with a subsystem that controls the Alert Logic Console has been identified. This is currently impacting Console, Service Desk and the ability for Support and SOC teams to respond to requests. Engineering teams are implementing the fix and will be resolved soon.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 08/15/2022 06:13PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 08/15/2022 06:03PM

A scaling issue with a subsystem that controls the Alert Logic Console has been identified. This is currently impacting Console, Service Desk and the ability for Support and SOC teams to respond to requests. Engineering teams are implementing the fix and will be resolved soon.

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