Outage in AlertMedia
User Imports via SFTP nonfunctional for some customers.
Resolved MajorIncident Report
We are currently investigating an issue that is causing user import via SFTP to be inaccessible for some customers.
Components affected
AlertMedia Import and User ProvisioningNeed to monitor AlertMedia outages?
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 02/20/2025 07:56PM
This incident has been resolved.
MONITORING
10 months ago - at 02/20/2025 07:37PM
We have implemented a fix for the SFTP issues we were experiencing and are monitoring the system as performance improves.
INVESTIGATING
10 months ago - at 02/20/2025 07:31PM
We are currently investigating an issue that is causing user import via SFTP to be inaccessible for some customers.
Latest AlertMedia outages
AlertMedia Incident: Unable to login - 12 days ago
Threat History & Safety Maps - 25 days ago
Investigating SFTP performance issues - 29 days ago
AWS service disruption delaying notification sends - about 2 months ago
Escalation Messages Unable to Send - 3 months ago
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