Outage in AlertMedia

AlertMedia Partial Dashboard Outage

Resolved Major

March 11, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue that is causing some users to be unable to access the AlertMedia Dashboard.

Components affected

AlertMedia Web Dashboard & Mobile App

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/11/2025 06:58PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/11/2025 06:19PM

We are monitoring the issue, services are restored.

INVESTIGATING about 2 months ago - at 03/11/2025 05:49PM

We are currently investigating an issue that is causing some users to be unable to access the AlertMedia Dashboard.

Latest AlertMedia outages

Some users unable to log in - about 1 month ago

User Imports via SFTP nonfunctional for some customers. - 2 months ago

AlertMedia Incident: Degraded Performance - 3 months ago

Voice Notifications & Incoming Emergency Line Calls - 3 months ago

Common map layer performance degradation - 6 months ago

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