Outage in AlertOps
AlertOps US VOIP provider outage
Resolved MajorIncident Report
Our US VOIP service provider is down. One of their data centers is down. They are working on Failover backup. We do not have an ETA.
This affects only US outbound voice notifications, inbound calls (live call routing) are not impacted by this outage.
All other notification channels are functioning normally (SMS, email, Microsoft Teams, Slack, mobile push notifications), ,
Components affected
AlertOps Notifications Delivery Service
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 01/24/2025 03:12PM
As of 8:33 the issue has been resolved. US outbound VOIP (voice) notifications are operating normally.
IDENTIFIED
9 months ago - at 01/24/2025 02:48PM
Our US VOIP service provider is down. One of their data centers is down. They are working on Failover backup. We do not have an ETA.
This affects only US outbound voice notifications, inbound calls (live call routing) are not impacted by this outage.
All other notification channels are functioning normally (SMS, email, Microsoft Teams, Slack, mobile push notifications), ,
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