Outage in AlertOps

AlertOps outage

Resolved Major

October 29, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue with AlertOps. The web site and APIs are both down.

Components affected

AlertOps Inbound Integrations AlertOps Web Application AlertOps Notifications Delivery Service AlertOps Outbound Integrations

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/29/2025 10:01PM

All systems operational

IDENTIFIED 3 months ago - at 10/29/2025 08:56PM

The web site and web APIs are now operating at a degraded performance leel.
All other components are not fully operatoinal (Inbound Integrations, Outbound Integrations, Notifications Delivery Service and Mobile App)

IDENTIFIED 3 months ago - at 10/29/2025 07:35PM

Inbound Integrations, Outbound Integrations and Notifications Delivery Service and the Mobile App are now operating intermittently. The web site is still down.

IDENTIFIED 3 months ago - at 10/29/2025 05:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 10/29/2025 05:01PM

There is currently a widespread outage with Microsoft Azure services being reported. We are monitoring the situation.

INVESTIGATING 3 months ago - at 10/29/2025 04:04PM

We are currently investigating an issue with AlertOps. The web site and APIs are both down.

Latest AlertOps outages

Intermittent failures of outbound SMS - 3 months ago

Inbound SMS ACK/Assign/Close failing - 8 months ago

AlertOps US VOIP provider outage - about 1 year ago

AlertOps Android mobile app intermittent push notification delivery issues - almost 2 years ago

Inbound API processing issue - about 2 years ago

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