Outage in AlertOps

AlertOps outage

Resolved Major
October 29, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue with AlertOps. The web site and APIs are both down.
Components affected
AlertOps Inbound Integrations AlertOps Web Application AlertOps Notifications Delivery Service AlertOps Outbound Integrations

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2025 10:01PM

All systems operational

IDENTIFIED about 2 months ago - at 10/29/2025 08:56PM

The web site and web APIs are now operating at a degraded performance leel.
All other components are not fully operatoinal (Inbound Integrations, Outbound Integrations, Notifications Delivery Service and Mobile App)

IDENTIFIED about 2 months ago - at 10/29/2025 07:35PM

Inbound Integrations, Outbound Integrations and Notifications Delivery Service and the Mobile App are now operating intermittently. The web site is still down.

IDENTIFIED about 2 months ago - at 10/29/2025 05:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 10/29/2025 05:01PM

There is currently a widespread outage with Microsoft Azure services being reported. We are monitoring the situation.

INVESTIGATING about 2 months ago - at 10/29/2025 04:04PM

We are currently investigating an issue with AlertOps. The web site and APIs are both down.

Latest AlertOps outages

Intermittent failures of outbound SMS - about 2 months ago
Inbound SMS ACK/Assign/Close failing - 6 months ago
AlertOps US VOIP provider outage - 11 months ago
AlertOps Android mobile app intermittent push notification delivery issues - over 1 year ago
Inbound API processing issue - about 2 years ago

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