Outage in Alliance Laundry Digital
Software Support - Temporary Phone and Chat Interruption
Resolved Minor
May 07, 2026 - Started 18 days ago
- Lasted about 19 hours
Incident Report
Our phone and chat platform vendor experienced service issues between 9:30 PM and 10:30 PM EST. During that time, customers may have had trouble reaching our Software Customer Support by phone or chat.
Service has now been restored. We are continuing to monitor the situation to ensure services remain stable.
We apologize for the inconvenience and appreciate your patience.
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18 days ago - at 05/08/2026 02:58AM
Our phone and chat platform vendor experienced service issues between 9:30 PM and 10:30 PM EST. During that time, customers may have had trouble reaching our Software Customer Support by phone or chat.
Service has now been restored. We are continuing to monitor the situation to ensure services remain stable.
We apologize for the inconvenience and appreciate your patience.
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