Outage in Alpine IQ
Support chat widget not working
Resolved MajorIncident Report
Our 3rd party provider for the support chat widget is currently having issues on their end.
We are monitoring the issue on their end, and hoping for a resolution soon.
Components affected
Alpine IQ Support Chat WidgetNeed to monitor Alpine IQ outages?
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 01/05/2026 03:18PM
Our 3rd party system has resolved the issue on their end and our support chat widget should be fully functional at this time.
MONITORING
29 days ago - at 01/05/2026 02:50PM
A fix has been implemented on their end and we are seeing improvement with access for our team members.
We are continuing to monitor the issue.
Thank you for your patience!
IDENTIFIED
29 days ago - at 01/05/2026 02:43PM
Our 3rd party provider for the support chat widget is currently having issues on their end.
We are monitoring the issue on their end, and hoping for a resolution soon.
Latest Alpine IQ outages
Support Chat Disruption - 25 days ago
Campaign Builder access error - 28 days ago
Dashboard instability - 3 months ago
Outage with 3rd party provider / Partial System Outage - 3 months ago
Upstream Provider Outage - 3 months ago
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