Outage in Altapay
Search service
Resolved MinorIncident Report
When searching for a payment, the result might be incomplete.
Processing is not affected. All payments are being processed as expected.
Components affected
Altapay Search service
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 11/29/2024 12:30PM
After the capacity was expanded we now see that the search service has catched up
MONITORING
11 months ago - at 11/29/2024 09:33AM
The capacity was expanded and the search service is catching up.
We will keep monitoring the situation and let you know when the service is fully operational.
Payment Processing is not affected and is working as expected.
MONITORING
11 months ago - at 11/29/2024 09:16AM
When searching for a payment, the result might be incomplete.
Processing is not affected. All payments are being processed as expected.
Latest Altapay outages
In-Store transactions declines - 2 months ago
Visa/Mastercard processed via Rapyd/Valitor times out - 2 months ago
Move to new statuspage - https://altapay.instatus.com/ - 3 months ago
Nets Processing Issue - 3 months ago
Unable to submit card data - 3 months ago
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