Outage in Altapay

Unable to submit card data

Resolved Minor
July 09, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

AltaPay has identified an issue where some customers are unable to submit card data. The issue has been identified and we are in the process of deploying a correction
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/09/2025 11:17AM

The correction was gradually pushed to production and is now complete.

IDENTIFIED 3 months ago - at 07/09/2025 09:44AM

AltaPay has identified an issue where some customers are unable to submit card data.
The issue has been identified and we are in the process of deploying a correction

Latest Altapay outages

In-Store transactions declines - 2 months ago
Visa/Mastercard processed via Rapyd/Valitor times out - 2 months ago
Move to new statuspage - https://altapay.instatus.com/ - 3 months ago
Nets Processing Issue - 3 months ago
Issues with Card Payments using Shift4 Acquirer - 8 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook