Outage in Altapay
CheckoutAPI missing callbacks
Resolved Minor
March 05, 2026 - Started 2 days ago
- Lasted about 3 hours
Incident Report
We have identified an issue related to our CheckoutAPI service where the results of the transactions cannot be delivered.This is affecting merchants who have implemented the Checkout API (u003chttps://documentation.altapay.com/v2/Checkout-API/u003e)Merchants using Shopify, Magento or other plugins as well as the Merchant API is not affected by this
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Latest Updates ( sorted recent to last )
IDENTIFIED
2 days ago - at 03/05/2026 12:02PM
We have identified an issue related to our CheckoutAPI service where the results of the transactions cannot be delivered.This is affecting merchants who have implemented the Checkout API (u003chttps://documentation.altapay.com/v2/Checkout-API/u003e)Merchants using Shopify, Magento or other plugins as well as the Merchant API is not affected by this
MONITORING
1 day ago - at 03/05/2026 12:10PM
We implemented a fix and are currently monitoring the result.
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