Outage in Altapay

CheckoutAPI missing callbacks

Resolved Minor

March 05, 2026 - Started about 1 month ago - Lasted about 3 hours

Incident Report

We have identified an issue related to our CheckoutAPI service where the results of the transactions cannot be delivered.This is affecting merchants who have implemented the Checkout API (u003chttps://documentation.altapay.com/v2/Checkout-API/u003e)Merchants using Shopify, Magento or other plugins as well as the Merchant API is not affected by this

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Latest Updates ( sorted recent to last )

IDENTIFIED about 1 month ago - at 03/05/2026 12:02PM

MONITORING about 1 month ago - at 03/05/2026 12:10PM

We implemented a fix and are currently monitoring the result.

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