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Outage in Altapay

[IDENTIFIED] Reporting Database

Resolved Minor
May 02, 2026 - Started 6 days ago - Lasted 1 day

Incident Report

An issue with our reporting have been identified. Impact: currently some pages (Reports UI, Orders, Payments, Agreements), and the customReport API are displaying outdated information. Payment processing is working and not affected.

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INVESTIGATING 6 days ago - at 05/02/2026 07:11PM

An issue with our reporting have been identified. Impact: currently some pages (Reports UI, Orders, Payments, Agreements), and the customReport API are displaying outdated information. Payment processing is working and not affected.

Latest Altapay outages

Processing via Nets - 3 days ago
Payment processing issue - about 1 month ago

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