Outage in Altapay
Some transactions are not searchable
Resolved Minor
March 20, 2026 - Started about 2 months ago
- Lasted 11 days
Incident Report
We have identified an issue with our reporting pipeline where a small portion of payments might not show in: Search Results Payments Pages (Orders, Attempts, Agreements, etc) It is affecting: Reporting - Both from the User interface and API Payment processing is unaffected. We are investigating and we will keep you posted with any updates on resolution.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 months ago - at 03/20/2026 03:42PM
We have identified an issue with our reporting pipeline where a small portion of payments might not show in: Search Results Payments Pages (Orders, Attempts, Agreements, etc) It is affecting: Reporting - Both from the User interface and API Payment processing is unaffected. We are investigating and we will keep you posted with any updates on resolution.
Latest Altapay outages
Processing via Nets - 6 days ago
issues processing with payments - 6 days ago
[IDENTIFIED] Reporting Database - 9 days ago
issue processing payments - 20 days ago
Payment processing issue - about 1 month ago
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