Outage in Altapay
Some transactions are not searchable
Resolved Minor
March 20, 2026 - Started 2 months ago
- Lasted 11 days
Incident Report
We have identified an issue with our reporting pipeline where a small portion of payments might not show in: Search Results Payments Pages (Orders, Attempts, Agreements, etc) It is affecting: Reporting - Both from the User interface and API Payment processing is unaffected. We are investigating and we will keep you posted with any updates on resolution.
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Latest Updates ( sorted recent to last )
IDENTIFIED
2 months ago - at 03/20/2026 03:42PM
We have identified an issue with our reporting pipeline where a small portion of payments might not show in: Search Results Payments Pages (Orders, Attempts, Agreements, etc) It is affecting: Reporting - Both from the User interface and API Payment processing is unaffected. We are investigating and we will keep you posted with any updates on resolution.
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