Alteryx Outage History

Alteryx Analytics Cloud Platform in the US1 region experienced degraded performance affecting Designer Cloud, causing slowness when users navigated assets, library, and data sets. The issue was linked to a third-party provider problem and impacted some Alteryx One customers over an 8-day period. The incident was resolved after deploying fixes to address performance issues with datasets, workflows, and job history.

Alteryx experienced authentication failures in the US1 region affecting Designer Cloud users for 3.6 hours. The issue was investigated and determined to impact only a small subset of users. The problem was identified and resolved, with users advised to contact support if issues persisted.

Alteryx Designer Cloud experienced a minor incident where newly created assets were delayed in appearing in the Library view. The issue affected users' ability to see their recent work in the Library interface for 26 minutes. The problem was identified, a fix was implemented, and the incident was resolved after monitoring confirmed the solution was working properly.

Alteryx AU1 plan jobs were failing for 3.3 hours due to a Google Kubernetes Engine incident in australia-southeast1 that caused network traffic throttling between internal services. The issue was resolved after Google mitigated the underlying GKE cluster disruptions.

Alteryx's AU1 region experienced a major outage for 3.7 hours, affecting Designer Cloud, Auto Insights, Location Intelligence, Machine Learning, App Builder, and Plans services. The incident was caused by an ongoing Google Cloud incident in the region that directly impacted Alteryx's cloud infrastructure. The AU1 environment was restored and the incident was fully resolved after monitoring confirmed all functionality was working properly.