Outage in Ambra

InteleShare Incident

Resolved Minor
August 29, 2024 - Started 29 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue which is causing dictionaries to revert to their previous values. Our engineering teams are investigating and we will provide updates as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 08/29/2024 06:00PM

Our engineering teams will continue on working towards a root cause for the issue and will provide it once available. At this time as we have identified a successful fix for customers experiencing the issue where dictionaries are reverting to their previous values. If you are experiencing this issue we ask that you please contact our Support team by submitting a case via the Intelerad Service Portal or calling our Support line at (888) 315-0790, and we will help initiate this fix for you.

INVESTIGATING 29 days ago - at 08/29/2024 05:26PM

Our engineering teams have not yet identified the root cause for the issue but we have identified a fix for those experiencing the issue where dictionaries are reverting to their previous values. Please contact our Support team by submitting a case via the Intelerad Service Portal or calling our Support line at (888) 315-0790, and we will help initiate this fix for you.

INVESTIGATING 29 days ago - at 08/29/2024 04:32PM

Our engineering teams have not yet identified the root cause. We are continuing to investigate and will provide further updates as soon as possible.

INVESTIGATING 29 days ago - at 08/29/2024 04:07PM

We are aware of an issue which is causing dictionaries to revert to their previous values. Our engineering teams are investigating and we will provide updates as soon as possible.

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