InteleShare Incident

The incident has been fully resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.

We are still continuing to monitor for any further issues at this time, however studies should be able to be viewed without issue. Residual slowness may occur as we work through our backlog.

At this time, our Engineering team has identified an issue with our storage nodes that has resulted in problems related to loading/viewing images. These nodes have been restarted and should now be operational, however there will be a backlog as these nodes catch up. This may result in some residual slowness. We will be continuing to monitor the situation.

Our engineering teams have not yet identified the root cause. We are continuing to investigate and will provide further updates as soon as possible.

We have received reports of issues on the InteleShare platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.