Outage in Ambra
InteleShare Gateway Incident
Resolved MinorIncident Report
We have received reports of issues on the InteleShare platform with Gateways not pinging. Engineering teams are currently investigating. Additional information will be provided as soon as it is available. Please place a case with Service Now or call support for any issues with this service.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/24/2025 07:37PM
The incident has been fully resolved and service is back to normal levels. We will continue to monitor the situation to ensure there are no further issues.
RCA: Third-party files remaining in use after requesting service stop caused upgrade failure. Next release, Gateway will version the third-party libraries to prevent any conflict.
INVESTIGATING
6 months ago - at 04/24/2025 04:27PM
We have received reports of issues on the InteleShare platform with Gateways not pinging. Engineering teams are currently investigating. Additional information will be provided as soon as it is available. Please place a case with Service Now or call support for any issues with this service.
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