InteleShare Incident

The incident has been fully resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.

The root cause has been identified, a remediation to mitigate the issue has been applied. Overall system performance has improved at this time.

We will continue to monitor the situation to ensure there are no further issues and send additional updates on any new developments.

At this time, our platform is experiencing a high system load. Users may experience overall slowness revolving around sending/receiving, loading of images, and UI navigation. Our engineering teams have not yet identified the root cause. We are continuing to investigate and will provide further updates as soon as possible.

We have received reports of issues on the InteleShare platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.