InteleShare Incident

We have made significant progress on draining the queues in the last hour and have fully recovered. We are back to normal processing levels.

High system load is still resulting in delays and causing backups in our queues. We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

Our Engineering teams continue to actively investigate. High system load is resulting in delays, login issues, and causing backups in our queues. We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

High system load is resulting in delays, login issues, and causing backups in our queues. We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

Our engineering team is actively investigating the cause of these issues. A high system load is resulting in delays, causing backups in our queues. We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

High system load is resulting in delays, login issues, and causing backups in our queues. We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

Our engineering team is actively investigating the cause of these issues. A high system load is resulting in delays, causing backups in our queues. We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

Our engineering team is actively investigating the cause of these issues. A high system load is resulting in delays, causing backups in our queues. We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

Our Engineering teams continue to actively investigate and work to identify the root cause of these issues. As soon as further information is made available we will advise of next steps on our status page. Thank you for your patience.

We have identified and are investigating new reports of users being unable to log into the InteleShare UI, along with reports of queue processing issues/errors. The engineering team is working on these issues further and we will continue to provide updates on performance issues.

At this time, our queues are still processing a backlog, resulting in some residual delays. Our teams continue to work towards full system recovery and are still monitoring for any further issues.

Our teams continue to work towards full system recovery and monitoring overall platform performance. Updates will continue to be posted here as they become available.

The engineering team has identified the area of concern related to platform latency and log in errors. A remediation to mitigate the issue has been applied. We are working towards full recovery of any affected services.

We will continue to monitor the situation to ensure there are no further issues and send additional updates on any new developments.

Our Engineering teams are actively investigating and working to identify the root cause. We understand the urgency and we appreciate your patience as we work to address the issue.

We have received reports of issues on the InteleShare platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.