InteleShare Incident

The incident has been fully resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.

Remediation to mitigate the issue has been applied. The ability to view images has improved at this time however we will continue to monitor the situation to ensure there are no further issues and send additional updates on any new developments.

We are currently experiencing study viewing issues due to an overload of incoming requests which is impacting our storage nodes. Our Engineering team has identified the root cause and is actively working on a solution. We are committed to resolving the issue as quickly as possible and will provide updates as they become available.

We appreciate your patience and understanding during this time.

Our engineering teams have identified issues related to storage nodes, but are still are working to determine the root cause and a fix. We are continuing to investigate and will provide further updates as soon as possible.

Currently we are experiencing platform issues related to viewing images. Our Engineering teams are actively investigating and working to identify the root cause. We understand the urgency and we appreciate your patience as we work to address the issue.

We have received reports of issues on the InteleShare platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.