Outage in Amplify
Live Chat Feature is Currently Inaccessible
Resolved Major
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Outage Details
Components affected
Amplify Customer SupportLatest Updates ( sorted recent to last )
This incident has been resolved.
The live chat feature used by customers to connect with our support team is currently inaccessible to Amplify employees. Educators are still able to open and send chats, but there are no agents on the receiving end at this point.
To ensure continuity of support, please reach out to us my phone (800-823-1969) or email (help@amplify.com) while we continue working with our live chat provider to resolve this issue.
Thank you!
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