Outage in Amplify

Login and Navigation Service Disruption

Resolved Major
November 17, 2025 - Started about 1 month ago - Lasted 2 days
Official incident page

Incident Report

We are aware of and investigating an issue where users are unable to log into or navigate Amplify products. Our Engineering team is working towards identifying the root cause of and implementing a fix for this issue as we speak. We will update this page once we have more information. Thank you so much for your patience!
Components affected
Amplify CKLA Amplify ELA Amplify Reading Amplify Science Amplify mCLASS Assessment Amplify mCLASS Intervention

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/19/2025 10:03PM

This issue has been officially resolved. We thank you so much for your patience!

MONITORING about 1 month ago - at 11/17/2025 07:35PM

A fix has been implemented and we are seeing service recovery now. We are continuing to monitor this issue.

INVESTIGATING about 1 month ago - at 11/17/2025 07:30PM

New authentication service instances have been stood up. Log in is working but there maybe some delays as services recover.

INVESTIGATING about 1 month ago - at 11/17/2025 07:20PM

We are aware of and investigating an issue where users are unable to log into or navigate Amplify products. Our Engineering team is working towards identifying the root cause of and implementing a fix for this issue as we speak.

We will update this page once we have more information.

Thank you so much for your patience!

Latest Amplify outages

CKLA Hub Accessibility Issues - 8 days ago
Login and Navigation Service Disruption - 16 days ago
Amplify Classroom Assignment Generation Issue - 19 days ago
Login and Navigation Service Disruption - 25 days ago
mCLASS Instruction Page - about 1 month ago

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